| Contact us - Please feel free to contact us: By e-mail all enquiries and sales: sales@cctv-gadgets.com Payment options: Online: We can accept all major credit and debit cards online through Worldpay four 3rd party secure 128 bit server from all EU countries, simply click on the "add to cart" buttons. Discreet billing reads GeorgeandLi on bill, and is the safest possible way to make a payment on the web, providing the highest customer protection. This is the safest way to make payment, both parties are offered payment protection and the buyers credit/debit card details are not disclosed to the seller preventing any unauthorised access. VAT is added at 17.5%. All items shipped through Royal Mail there is no VAT paid on shipping. By e-mail to: sales@cctv-gadgets.com Credit and debit card details - For security reasons please copy the e-mail address carefully and split the card details over two e-mails; Send your order along with card number, card dates (from and to) and issue number in the first e-mail followed by the card verification number (the last 3 digits on the signature strip on the back of the card) the address you wish your order to be sent to and the card holders name and address in the second e-mail. e-mails are held on a secure server, all credit/debit card details are not kept for any longer than 10 days. VAT is added at 17.5%. By post: If you would prefer to make a payment by post; cheque postal orders and reg. Please remember to add VAT at 17.5%. By phone: To order by phone, please have the order number, description and website price ready dial: Landline 01933 225496 (this is also sylvester jewellers) or the mobile number 07732 857303 and ask for wireless camera sales. We will be able to take your call Monday through to Saturday (Thursday before 12 noon). For next day special delivery there is a charge of: cameras only £4.75 complete kits £5.70, larger kits (more than 1 camera)/double kits £7.40+ all postage costs go to royal mail, for other items postage value please enquire all credit/debit card details are not kept for any longer than 10 days. Please remember to add VAT at 17.5%. Directly into our business bank account: We have a business bank account with the HSBC bank in the name of George and Li International. Please enquire for bank account details in order to make a direct payment. Our online banking means we can dispatch you order the minute the funds are cleared into the account. Please remember to add VAT at 17.5%. Collection in person: Please e-mail your order through, we shall then confirm and prepare the order. Allow up to 7 days notice. We are open for collection Monday through to Saturday (excluding Thursdays).
Warranty -
6 Months free warranty on all products (for
retail this does not affect the consumer statuary rights). We
will replace or repair any products that develop a fault within normal working
conditions following the guidelines included. Tampering with the cameras
will void the warranty, which includes: Do not attempt to fix/repair
any products. Security seals/tamper stickers and screws must not be
compromised. Do not attempt to open the casing of any of the cctv or mini
surveillance cameras.
Returns policy for exchange
- Please e-mail/write first for your returns
number subject heading "returns number request" the returns number along with a
brief description of the fault must be included with the return package.
The time period for return is 6 months.
Returns policy for refund - Please e-mail/write first for your returns
number subject heading "returns number request" the returns number must be
included with the return package. We offer a 7 day returns policy.
Returns made within 7 days of receipt qualify for a full refund.
Electronic items which are returned in a used or worn condition including
packaging are subject to a 20% handling and re-stocking fee,
electronics require a full testing procedure by a member of staff. We are
unable to re-fund returned items for which the customer has been responsible for
causing the following; damaged goods, missing parts, installed copyrighted software related
items
(a licensing
agreement is entered into with the software/data provider).
The retail packaging must also be in the same condition as received, complete
and fit for resale. We are unable to refund the customers return postage
fee.
Payment information
- If you don't want to click on the "by now buttons" there are several
other ways to make payment by
e-mail, over the phone or by post.
VAT - Is charged at the UK rate of 17.5% to all EU consumers.
Our VAT number is GB 865 0809 08
Law - English law is the applicable law.
CCTV Gadgets (George and Li International) is an internet based mail order company the address below is for correspondence only it is not a shop with any of the CCTV products "in display". Our address: George and Li International 29A Market Street Wellingborough Northamptonshire NN8 1AT United Kingdom MAP Tel: 01933 225496 (Sylvester and cameras), 07732 857303 (cameras only) WE ARE LOOKING FOR COMPLETE OR SHARED PREMISES IN THE SOUTH OF THE UK IDEALLY WITHIN 50 MILES OF LONDON. PLEASE CONTACT US IF YOU CAN BE OF HELP/SUGGESTION. Legal Legal notice and disclaimer - Our wireless cameras and wireless camera kits are CE and FC approved on the 2.4Ghz frequency (some EU countries also permit the use of other frequencies 0.9/1.2/2.5GHz) and can be legally used in the UK/EU and USA. Please do not use for illegal activities and when using in a public place there must be a sign clearly visible stating that "Closed Circuit Television (CCTV) Is Operating In The Area" or words to that effect. In your own home you must also understand the laws governing the use of CCTV and/or surveillance of your country, if you have reasonable doubt to question the application then seek legal advice first. George and Li International (CCTV-Gadgets), its owners and employees will not accept any responsibility whatsoever for the misuse of its products which includes inappropriate use (including frequencies and power, we have provided guidelines next to each product for our UK customers) it is the consumers legal duty to abide by the laws and regulations governing their country. George and Li International reserve the rights to change any pricing of its products without prior notice and shall not whatsoever be obliged to fulfil orders that contain erroneous values of invoicing, pricing, amounts or sales. | 
